There are a ton of CMS options out there for your business to use, but only a few are ideal. It’s important to ask yourself some key questions when deciding which CMS to implement. The answers you give will help to evaluate your options and come to a decision.
How much do I want to pay for my CMS?
This is a very important question because it immediately eliminates many options. Take a look at your budget and determine how much you want/can pay for a CMS. Also, keep in mind that even if there’s room in your budget for a paid option, there are many awesome open-source solutions like MojoPortal, Joomla!, etc. It’s important to remember that if you don’t have an in-house designer/developer, you will also need to allocate money for web design or content migration. Choosing a CMS is only part of the website puzzle.
How many customization options are there?
Another key question is what sort of customization capabilities a CMS has. More customization is always good, but it doesn’t really matter if you won’t need it. Focus on what you need, like crucial add-ons. For instance, e-commerce store integration, or blog/newsletter add-ons. Make a list of all the customization options you will need and then evaluate your options based on that.
Is the solution scalable?
An important factor to consider when choosing a CMS is how scalable it is. Scalability refers to a website’s ability to grow with a business. You will eventually need to invest in a new CMS if your current website management system doesn’t scale very well. It’s important to think long term as well as short term, and find the best trade-off for your business.
How user/novice friendly is the CMS?
User/novice friendliness is crucial if you will be managing your website in-house. It’s even more important if you know that you don’t have any experience with that CMS and need to adjust to it. On the other hand, if you are outsourcing your website management to a development firm, this may not be as big of an issue.
What sort of support options are there?
Customer support is critical in any product. A lot of CMS options out there like WordPress and Drupal have tons of community support available. If you are dealing with another lesser-known option, make sure that the company has great support plans or documentation. It will save you a lot of headaches in the long run!