The Ultimate Website: 7 Design Must-Haves 

By Steve Hoag

website design must-haves

First impressions are everything regardless if it’s for a job interview, your girlfriend’s parents, or team try outs. Securing that good first impression will have ripple effects on all future interactions, and make life much, much easier for you. The same goes for your website! Follow these seven tips for designing your site, and we promise you won’t be hearing crickets from your customers:

Ensure your site is easily accessible.

This is becoming more and more important nowadays. People aren’t only using computers to view your site. They’re using tablets, mobile phones, iPods, gaming consoles, and TVs. Consumers are throwing everything but the kitchen sink at you. This means your site must be able to support these different devices. Avoid using Flash and JavaScript, and focus on using HTML5 to ensure that your site is rendered properly.

Include social share widgets.

Social media is the hottest new technology trend of the past decade. Pretty much everyone in the world with Internet access is using it in some shape or form. In related news, people love sharing things they find with others. What does this mean for your site? It means that you need to include social sharing buttons on every single page! Make it easier for consumers to virally share your site and you will be surprised with the results.

Avoid excessive or unnecessary use of gadgets, animations and other media.

The main questions you need to ask yourself are: a) does it support my content? b) is it excessive? c) will it irritate customers like a fly? Everything on your site must support each other. Likewise, including things that sound cool like background music will only succeed in making your site look like a 13 year old’s MySpace page. Make absolutely sure that every image you choose is relevant to your business or area of expertise.  Everything on your site conveys a message to your viewers.

Use colors that synergize with your brand/business, and don’t burn your customers’ retinas.

When it comes to colors, usually going safe is a better option. Try to avoid choosing crazy colors for your site template, or too many colors. Both of these can create a negative viewing experience. Choose 3-4 colors for your entire site to be based around and you’ll be in great shape. Also, keep in mind what each separate color evokes. There are a lot of great marketing theory articles that touch on this.

Use easy to read typography.

I think everyone would agree that cursive writing looks pretty cool, especially when done right. But everyone knows that sense of frustration when they receive a birthday/holiday card and can’t figure out what their grandma is trying to write in cursive. Cool in theory, bothersome in practice. The same goes for websites. Some fonts look really interesting. Who wouldn’t want to try making a website purely in the WingDings font? However, the most important thing is making life easy for your customers. People who aren’t fluent in WingDings are going to have a lot of trouble figuring out you’re a successful lawyer if your whole site is in that font. When in doubt, choose a safe option like Times New Roman, and avoid using crazy font colors.

Create a clear, consistent layout

One of the most important things to do when designing a website is to create a clear and consistent layout for pages. Focus on creating 3-4 templates that are replicated throughout the site for certain pages. For example, one template for your homepage, another for form pages, content pages, and finally landing pages. You want your different pages to flow together so that it doesn’t appear like a different site whenever a link is clicked on. This can be done by keeping the different elements on the page relatively the same from template to template.

Navigation – KISS (Keep it simple, stupid)

Read the subtitle above. Read it again. And again. Third time is the charm right? When it comes to navigation, less is more. Don’t make it too deep; keep it around 3 levels of depth. Also, keep it at the top of the page, and use breadcrumbs so viewers can easily backtrack through the site. Place some nav items in the footer as well, and avoid using Flash or JavaScript for navigation since lots of mobile devices can’t use these formats.

View User Profile for Steve Hoag Steve is a recent graduate from UW, and the Marketing Coordinator at Fast Track. He primarily has experience in the tech and start-up industries. When he's not busy promoting Fast Track, he's watching Huskies or Green Bay Packers football. You can find him on Twitter @steven_hoag .
Posted by Steve Hoag Wednesday, August 21, 2013 4:51:00 PM Categories: B2B enterprise SMB social media web design web trends website

Website Redesign Mistakes for Businesses: What Not to Do 

By Steve Hoag

website redesign mistakes

Website redesigns are awesome when done properly. Ideally you will be pleased with what you paid for, have a site that reflects all the latest best practices, and attracts your target market. However, there are many companies out there that are paying for redesign, and make some critical mistakes during the process. This severely inhibits their ability to succeed online. If you avoid the following mistakes, your redesigned site will be in great shape:

  1. Focusing on being flashy

There are a lot of cool technologies you can use in your website whether it be video, images or fonts etc. This doesn’t mean you need it all on your site! Putting way too many elements on  your website will make your business look like a 13 year old’s Myspace page. Focus on what is critical. Sometimes a minimalist approach can work better. You want your website to attract customers, not repel them with a neon pink color scheme, or background Justin Bieber music playing all the time.

  1. No clear call to actions

More often than not your website’s purpose is to sell something. Having clear call to actions is crucial in making it as easy as possible to secure a sale. Customers prefer to have quick and easy purchasing options, rather than having to dig through multiple pages to find the buying page. Call to actions can range from banners on pages, to a ‘Buy Now’ tab on the main nav. Make it easy for your customers, and you will be surprised at how many more sales you can get.

  1. Focusing on quick development without customer research

Research is a critical success factor when it comes to optimizing your website presence. You need to have an extensive profile of your target segment. Be responsive to their needs/wants, and design your site around that. If you go in blindly and design a website you think looks cool, but isn’t to your Average Joe, you will have wasted money. That means more redesigns and more headaches down the road.

  1. Unresponsive design

A growing trend is responsive design. This means making your site capable of adapting to every device that your target market uses. These can range from smartphones to tablets to computers. With the explosive growth in mobile browsing, it is very important that you optimize your site for all devices. If not, you could be missing out on some potential sales and exposure!

  1. Paying way too much, or not enough

Redesigns and their associated development can be an expensive proposition. Many design/development companies will charge anywhere from $500 to $10k or more depending on the scope of the project.  Before choosing which route to go, do your research! Find out exactly what you need, and how much is typically charged for that. Look at the design/development companies’ websites, evaluate their profiles and core competencies. If you are a business that is focused on government sales, find a firm that has extensive experience in that. Likewise, if your company is a creative marketing start up, look for a designer/developer that can mimic vision and quirkiness. Examine their turnaround times too. Can they match your required timeline? What are their policies for extra design revisions? Research is crucial in finding the optimal website solution.


View User Profile for Steve Hoag Steve is a recent graduate from UW, and the Marketing Coordinator at Fast Track. He primarily has experience in the tech and start-up industries. When he's not busy promoting Fast Track, he's watching Huskies or Green Bay Packers football. You can find him on Twitter @steven_hoag .
Posted by Steve Hoag Wednesday, August 7, 2013 7:00:00 PM Categories: B2B enterprise SEO SMB web design web development web trends website

3 Web Trends to Watch For This Year 

By Steve Hoag

website trends

The rules of the online and tech world are constantly changing as innovations are made, and paradigm shifts occur. What was a new trend last year is now an industry standard. What things will change throughout the next 12 months? Read on to find out!

Responsive Design Becomes Mandatory

Smartphones are now mainstream. Tablets will soon join them as their functionality and price point become more attractive for consumers. This means online browsing will be done more and more through devices other than computers. Responsive design used to be a novelty, and luxury afforded to companies that were large enough to need it. However, this next year responsive design will become an industry standard as mobile browsing reaches critical mass. Companies large and small will need to make adjustments to keep up or stay ahead of the pack.

The Coming of Age of the Experience Economy

Big time tech players like Google, Microsoft, and Apple have had to change up their game lately thanks to experience focused companies. These include the likes of DropBox and Spotify. Tech is no longer the main differentiator, as customer experience is steadily becoming a key purchasing factor. Experience related factors like company culture, case studies, and a consistent user experience across all mediums are becoming the mainstays. Look for that to continue as the bigger players continue to adapt to this new model. It’s already happening with key innovations like Windows 8, and the Microsoft Surface.

The Increase of Data Ecology Diversity

Data is becoming more and more important in today’s world. Companies are gathering more data on consumers than ever before, and finding innovative ways of implementing their findings.  ‘New Data’ (personal/contextual) will interconnect with ‘Big Data’ (archival) and create new ‘Tertiary Data.’ The amount of data we have is ever increasing, constantly leading to more insight into our personal lives. The implications for businesses, governments, and consumers are profound. Will data analysis completely overtake business or personal visions when making decisions? Will ‘going with your gut instinct’ become a distant memory? Only time will tell.

View User Profile for Steve Hoag Steve is a recent graduate from UW, and the Marketing Coordinator at Fast Track. He primarily has experience in the tech and start-up industries. When he's not busy promoting Fast Track, he's watching Huskies or Green Bay Packers football. You can find him on Twitter @steven_hoag .
Posted by Steve Hoag Thursday, August 1, 2013 6:50:00 PM Categories: B2B enterprise SMB web design web development web trends website
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