The storefront matters. It mattered when the only option was going to a brick and mortar shop, and it still matters today with online storefronts. The shop itself has an effect on the purchasing behavior of a consumer. If you were going to go buy a car, would you go to some back alley garage, or the trusted, local dealership?
Custom branding builds credibility and trust.
People trust people or things that look nicer. That’s why people get stressed out at 3 am when a homeless person is near them, but not when it’s a businessman in a nice suit. A custom e-commerce store allows you to implement things like custom branding. Being able to use your branding instead of a pre-packaged template can have a profound effect on consumers. They will see that you put time and money into the appearance of your store, and that builds credibility. The more credibility you have, the easier it is for the consumer to trust you, and then purchase your product.
A custom storefront means more functionality.
One of the biggest benefits of custom development is creating functionality where it didn’t exist before. Have a custom e-commerce store can be a huge asset if you need additional functionality now, or down the road. Some e-commerce solutions will have missing tools like mobile/social media stores or social check outs. With a custom solution you can circumvent all these issues. You get exactly what you need, with the ability to add whatever you want later on. Having the ability to add great functionality like social media checkouts can make the buying process easier and more efficient for consumers. Streamlining processes with a consumer-centric focus means fewer hoops to jump through for a user, and a lower rate of cart abandonment. And that means more sales.